The Senior Manager, Employee Relations is responsible for ensuring that the City of Lloydminster’s most important asset, its human capital is nurtured and supported through the creation and management of programs, policies and procedures by fostering a positive work environment through effective employee-employer relations. Reporting to the Chief of Staff, this position is responsible for the following employment related services, including:
- Human Resources; recruitment and staffing
- Health, Safety & Wellness
- Labour and Employee Relations
Key responsibilities for this position include:
- Provides leadership, direction and guidance for all direct reports and Employee Relations functions including: Health and Safety, Payroll, Benefits and Human Resources.
- Provides direction and advice pertaining to the maintenance and development of cohesive employee-employer relations.
- Sets clear expectations, monitors, evaluates and develops performance within the team.
- Responsive to the team’s strengths and limitations to ensure the optimum utilization of talent resources.
- Creates a culture that values, supports and reflects diversity.
- Ensures departmental impacts are considered in the delivery of projects and services.
- Encourages an environment that fosters respect and teamwork.
- Ensures performance discussions are completed while maintaining two way dialogues regarding work, results and outcomes.
- Provides guidance regarding performance management and disciplinary actions.
- Promotes employee career development and job training.
- Ensures that supervisors and managers are trained on effective leadership principles, employee relations, performance management and progressive discipline matters, etc.
- Serves as a role model in creating a work environment conducive to individual staff development, team achievement, productivity and professionalism.
- Responsible for the formulation, development, evaluation and administration of all employment related policies and directives.
- Ensures all employment practices are compliant with the following acts, regulations and agreements, including: the Alberta and Saskatchewan Employment Standards Act, CUPE Local 1015 Collective Agreement, Alberta and Saskatchewan Human Rights Act, Alberta and Saskatchewan Occupational Health and Safety Code, LAFOIP, etc.
- Contributes to the furthering of human rights, equity, dignity, health and safety and respect in the workplace.
- Conducts dismissals (as required) in accordance with the applicable employment contract; ensures appropriate notice period is provided and required standards are met.
- Ensures payroll processes are compliant according to the Collective Agreement and Labour Standards.
- Provides guidance and support for safety initiatives and risk mitigation.
- Undertakes follow-up on legitimate complaints, initiates necessary investigations related to grievances, complaints and/or discipline.
- Builds relationships with all stakeholders to promote a harmonious working relationship.
- Acts in good faith in adversarial or situations with competing interests, maintains professional independence towards all parties at all times.
- Conducts mediation and informal resolutions in an impartial and unbiased manner.
- Conducts research and prepares information for the negotiation process for the Collective Agreement; provides direction, administrative support and guidance throughout the process.
- Maintains the work structure by providing correspondence for job descriptions for all positions with the City; corresponds with CUPE and management to formalize job descriptions (as required).
- Cultivates effective relationships and networks with other departmental managers, staff, elected officials, volunteers and union executive members.
- Builds a commitment to excellence and common purpose by promoting the vision internally and externally.
- Is accessible to staff and invests the time necessary to build relationships.
- Leads departmental projects including: Benefits and Compensation Reviews, Staff Surveys, Collective Agreement research, etc.
- Develops the team’s operational budget, monitors the departmental budget and ensures that purchases align with the budget plan.
- Provides coverage for periods of absences within the department.
- Identifies and addresses matters that effect the overall health of the organization as it relates to: morale, effectiveness, turnover, absenteeism and productivity.
- Acts as a liaison with all related stakeholders by responding to requests in a timely fashion.
- Leads diversity initiatives.
- Other related duties as required.
Success in this position will be maximized by a candidate who has proven knowledge and skills acquired through years of practical knowledge and experience in the management of Employee Relations, combined with excellent communication skills and the proven ability to build relationships and lead a team.
Specific requirements for this role are:
- A Graduate or Undergraduate Degree in: Human Resources and Labour Relations, Business Administration or a related discipline.
- Eight to ten year’s progressive work experience in a Human Resources role with a minimum of five years in a senior leadership role.
- A Chartered Professional in Human Resources (CPHR) designation would be considered an asset.
- Comprehensive knowledge of applicable Federal and Provincial Employment Standards, Human Rights Legislation and Occupational Health and Safety Standards.
- Ability to establish mutual trust between the employer, employees and the union.
- Exceptional interpersonal and communication skills to build strong relationships with multiple stakeholders.
- Strong communication (written and interpersonal), problem solving, organizational, time management and conflict management skills.
- Ability to maintain a high degree of ethics, discretion and confidentiality.
- Exceptional problem solving and conflict resolution skills that can be applied to both individuals and groups.
- Expert planning, organizational, analytical and consultation skills are a must.
- A valid Alberta or Saskatchewan Class Five (5) driver’s license (with a clear driving record) is required. The successful candidate may be required to operate a personal vehicle or municipal vehicle for business purposes.
- This position is contingent upon receiving a satisfactory criminal record check prior to employment.